Privacy Policy

1. Introduction

Mutual Growth (Pty) Ltd (“Mutual Growth”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We comply with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, and business name submitted via our contact form or partnership enquiries.
• Usage data: pages visited, time spent on site, browser type, and device information collected via cookies and analytics tools.
• Communication records: correspondence you send us via email or our contact form.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and manage venue or brand partnership applications.
• Send relevant updates about our services where you have opted in.
• Improve our website and services based on usage analytics.
• Comply with legal obligations under South African law.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who assist in operating our website and services (such as email platforms and analytics providers), under confidentiality obligations. We may disclose information when required by law or to protect the rights and safety of Mutual Growth, our partners, or the public.

5. Cookies

Our website uses cookies to enhance your experience and gather analytics. You may disable cookies via your browser settings, though some site functionality may be affected. By continuing to use our site, you consent to our use of cookies.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it.

7. Your Rights (POPIA)

Under POPIA, you have the right to access, correct, or request deletion of your personal information. You may also object to the processing of your information or withdraw consent at any time. To exercise these rights, contact us at info@mutualgrowth.co.za.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

10. Contact Us

For any privacy-related questions or requests, contact our Information Officer at:
Mutual Growth (Pty) Ltd
Email: info@mutualgrowth.co.za
Phone: +27 73 870 6983